ITIL 4 is the leading method of managing and delivering efficient IT services to all organizations. It is also known as IT Infrastructure Library, it provides a list of the guidelines for IT management of services, which includes strengthening customer relationships, decreasing risks and providing support for the complexity of IT environments. ITIL certification is a step-by-step process that begins at the foundation level and progresses into the ITIL Master, as every stage requires a better comprehension of the framework’s core principles and methods. With this blog, explore how to become a certified professional in ITIL.
What is ITIL?
ITIL is an established collection of best practices that help organizations to provide high-quality IT services. ITIL provides a systematic strategy for controlling IT processes and ensuring they align with business requirements. The framework has changed over a period of time, but ITIL 4 is the latest & updated version. ITIL 4 offers an improved, flexible, agile, and value-driven approach that integrates new methodologies, including Agile, DevOps, and Lean.
Why Become ITIL Certified?
Acquiring an ITIL 4 Foundation certification proves your capability to use IT methods to manage service successfully. This shows prospective employers that you are able to help & improve quality of service, customer satisfaction, and business results. If you’re an aspiring IT professional or experienced leader, this certification can enhance your reputation and help you find many new opportunities for your career.
The benefits of these include:
- Increased comprehension of ITSM concepts
- More job opportunities for those working in IT support roles
- A better alignment of IT-related services with the business objectives
- Improved efficiency and effectiveness in controlling IT services
Understanding ITIL Certification Levels
The ITIL certification process is designed for professionals who are at various stages of their careers. Here is a quick summary of the ITIL 4 certification scheme:
- ITIL Foundation Certification
- ITIL 4 Managing Professional
- ITIL 4 Strategic Leader
- ITIL Master
ITIL Foundation Certification
The ITIL Certification is the foundational level certification that is a requirement for upper-level ITIL certifications. It’s designed for people who are brand new to ITIL or who wish to refresh their skills.
This certification includes:
- The key concepts in service management
- Four dimensions of service management
- The ITIL Service Value System (SVS)
- The principles and guidelines for ITIL 4
Who should handle the initiative?
Any person employed in IT or planning to be in IT service management will get this certification, such as project managers, service desk employees, IT managers, and IT consultants.
ITIL Certification Criteria
If you’re not sure about ITIL Certification Requirements, this is what you have to know about each certification degree:
For ITIL 4 Foundation
- There is no official prerequisite to pass an exam like the ITIL 4 Foundation exam.
- A basic understanding of IT applications is useful, but not essential.
- The training is highly recommended, but it’s not required; however, numerous candidates take advantage of certified training to increase their knowledge and prepare for exams.
For ITIL Managing Professional and Strategic Leader
- It is necessary to pass an ITIL Foundation Certificate before taking on the intermediate levels
- The completion of certain modules in every stream is mandatory
- Training that is accredited is required for this higher-level certification
For ITIL Master
- It is required to be able to attain both ITIL Managing Strategic Leader and Professional designations
- You should demonstrate a wealth of practical knowledge of IT services management a thorough application and interview procedure is necessary
Steps to Become a Certified ITIL Professional
Below is the step-by-step plan for helping you to become ITIL certified:
Step 1: Understand the Certification Path
Begin by reviewing the certification plan and determining the level at which you’d like to go through: Foundation level, Managing Professional, Strategic Leader, or Master.
Step 2: Choose the Right Training Provider
Enroll your class with AXELOS-accredited Training Providers. This training program is available both in person and online and offers a variety of exam preparation materials, study guides, and expert advice.
Step 3: Prepare for the Exam
To pass the ITIL 4 Foundation exam, you’ll have to master key concepts, terminology, and frameworks. You should focus on understanding the value system, its four dimensions, and the seven principles that guide you.
Step 4: Take the Exam
ITIL 4 Foundation exam:
- It is a multiple-choice quiz
- Contains 40 questions
- It has a 60-minute limit on time.
- It requires a score of 65% (26 correctly answered) for passing
Step 5: Advance Your Certification
After you have earned your ITIL Foundation Certification, you are able to move to the Strategic Leader or Managing Professional tracks depending on your career ambitions.
Conclusion
Being an accredited ITIL professional is an important step that will significantly enhance the quality of your IT career. Beginning with ITIL foundation Certification. Be aware of the requirements and commit to continuing learning. In the current demand for highly skilled ITSM specialists, ITIL certification will give an edge to make a mark in the job marketplace.